l. The refund policy will not be applicable on any discounted offer.


ll. The refund policy will not be applicable if the customer has been unresponsive for more than 20 days.


lll. The customer can always request to get his project held for a certain period of time, however, refund won’t be applicable on such situation.


lV. The refund will be voided if the refund is requested, over situations not related to the company such as, the business shutting down or partner not agreeing on the design or any scenarios not related to the company.


V. Urgent design projects are non-refundable.


Vl. The company will not refund any client whose work was outsourced to Design In Pakistan by a third party.


Vll.If the refund has been processed, the customer or the entity will have zero authority to use any source of work design that has been shared with the client. If found, it will be a breach of contract and legal proceedings will be acted upon.


Vlll. The client will not be refunded any money after the payment has been disputed. Any of such scenarios will lead to termination of the contract.


lX. The client can always reach Design In Pakistan in case of any difference between the contract and the commitments made with the client.


X. In case of duplicate charges, the 100% refund will be implied on such scenarios.


Note: The refund will take 30-45 days after the cancellation request has been approved. However, the client will not use any of the provided work shared with the client. In case of bundle purchases, the service in question will be refunded only.


You can use the following ways to submit & get updates on your refund request.


1. Call us


2. Click Live chat to start chatting with our representative


3. Email us


Once the refund is made, Design In Pakistan will be the rightful owner of your projects.